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Santa Barbara Bank & Trust (SBBT), one of the largest banks in the United States, had recently been recapitalized and was preparing for acquisition. This was to be the first non-FDIC-assisted bank acquisition under the Dodd-Frank regulatory regime. New regulations required a complete review of the bank’s existing data and data management practices before the acquisition could be approved. Key challenges included:

  • Weak Governance: There had been no formal data management activity in the bank and very little overall oversight of how data was used;
  • Dense Infrastructure: Data was distributed among more than 50 legacy systems, each with its own technology and regulatory requirements;
  • Vendor Resistance: Vendors had operated without previous incentives to coordinate the collection and usage of data;
  • Low Quality: Individual data sets had rarely been tested for quality and some critical enterprise data sets had never been analyzed;
  • Variable Accuracy: Some systems stayed in perfect balance at all times, and others were balanced daily, weekly, monthly or on a different schedule making comparisons across data sets especially difficult.

Apply the Data Management Association’s Body of Knowledge (DAMA-BOK) to assess the bank’s condition and correct major deficiencies in each area in preparation for the upcoming acquisition:

  • Data Governance
  • Data Architecture Management
  • Data Development
  • Data Operations Management
  • Data Security Management
  • Reference and Master Data Management
  • Data Warehousing and Business Intelligence
  • Document and Content Management
  • Metadata Management
  • Data Quality Management

As a result, deficiencies were corrected and data made suitable for the upcoming transition. Santa Barbara Bank & Trust was successfully acquired by Union Bank on December 3, 2012 for $1.5 billion.

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I had the opportunity to hire Cory to document a multi-year, multi-institution (academic and industry) research network that involved over 70 participants with as many projects. Cory conducted interviews with key members of the research network, reviewed key projects, analyzed this data, and produced a detailed report on the activities of the network, with an emphasis on analyzing the structures of collaboration that did and did not work. The report was simply outstanding. Throughout the project, Cory constantly excelled in both his social skills and his research skills. His deliverables were on time and thorough, and his insights were exceptional.

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Associate Professor / Georgia Institute of Technology

David has the uncanny gift of identifying business needs by asking on-the-mark questions at a macro level and translating them to applications in a most granular and accurate fashion.

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Cory’s interdisciplinary background gave him the ability to see patterns and solutions across different domains that were not apparent to others on the team. These valuable insights have led to opportunities for improvement in the way Intel manages its relationships with academic institutions. I am looking forward to my next occasion to work with Cory.

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Principal Researcher / Intel Corporation

David drove the project to completion and was extremely effective in a difficult corporate environment. I would hire him again without question.

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Cory contributed great thought leadership to our project - especially in the area of adult learning and best practices. He was attentive, diligent, and a pleasure to work with. If you're looking for a strategic consultancy with a diverse yet competent portfolio, RAW Consulting should be your clear stop!

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Global Innovation Manager / Whirlpool Corporation

Cory is a top notch professional. In addition to being a strong Human Factors consultant, he was also instrumental in management collaboration and decision making. His expertise, focus, and creativity under pressure made him a tremendous asset to our team.

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District Sales Manager / Cequent Performance Products

Cory was a pleasure to work with on a critical training development project. He brought deep knowledge of adult learning theories to his work and presented us with practical suggestions that improved our training delivery almost immediately. In addition to delivering the project, Cory also helped us to gain better insight into our own processes and work culture.

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Global Innovation Senior Manager / Whirlpool Corporation

I engaged with Research At Work Consulting for review of the University of Michigan Enterprise Analytics Roadmap. We asked the RAW team to look for areas that were either underrepresented or missing. Since we thought we had done a comprehensive roadmap, we were surprised with the results. The RAW team did an excellent job of comparing our roadmap to national standards and identifying areas requiring additional definition. It was a thoughtful and thorough review.

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Director of Data Management Services / University of Michigan Medical School

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Associate Professor / Georgia Institute of Technology

David has a superior ability to quickly assess a situation and identify business needs then translate them into an action plan.

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