Your business is a complex system. People, processes, data, technology, regulations — all interacting in real time, and in nonlinear relationships. By engaging with these domains on their level — for example, performing a process analysis exercise — it can be difficult to discover the root causes of problems, and nearly impossible to predict future results with any confidence.
There is one thing that all aspects of your business have in common: Information. Whether you are examining the business rules of a process or the hiring criteria for a position, every part of your business is made of information. Research At Work Consulting’s founder, Dr. Cory Knobel, is an Information Scientist with additional graduate degrees in Complex Systems; Science, Technology, & Society; and Information Economics, Management, and Policy.
The Research At Work team has “full-stack” quantitative capabilities, from extracting data from your proprietary systems on one extreme to advanced mathematical modeling techniques at the other. Data discovery and definition, big data processing, data governance, and predictive modeling are all part of our quantitative portfolio.
Additionally, a full range of qualitative capabilities is also at your disposal. The Research At Work Team brings proven techniques for interviewing, corporate ethnography, and even work-product archeology. There is no place that information can hide where our team can’t find it, capture it, bring it into view, and manage it.
Finally, we have years of experience in taking the results of these information methods and turning them into state-of-the-art products. From front-facing interface designs and User Experience strategies to large-scale data warehouses, custom software, and real-time business intelligence systems, Research At Work has the capacity to build teams that implement solutions.
As a result, Research At Work can help you understand your challenges in a holistic way — especially those relating to sudden changes in the organization such as acquisitions, or major new technology initiatives. Working with your leadership, we will create 360-degree solutions that include new measurement tools as well as new incentive programs for your organization.